Payment Policy

We accept Paypal and Moneybookers.
PayPal and Moneybookers payments are valid only for countries serviced by PayPal/Moneybookers. Residents of other countries are required to contact Baltic Advertising Company prior to completing their order.

Shipping Policy

Orders are usually shipped within 3-4 business days after receipt of cleared payment. Shipment usually takes about 25-30 business days.

All orders will be shipped via USPS in plain padded envelopes or brown boxes with “Baltic Advertising Company” indicated as the shipper. In order to keep your privacy secure, mailing items will not be identified as “Erectonus”, “prostate stimulator” or any other sexual health product.

Returns Policy

Due to hygiene reasons we DO NOT accept returns or exchange of used items. We only accept returns in case of material or manufacturing defects for unused items in the original packaging. Address for returns: Baltic Advertising Company, Sesku 37, Riga, LV-1082, Latvia. Please include your invoice number, name and address and a brief explanation of the reason of your return. 20% restocking fee and actual shipping fee will be deducted from refund. For missing or wrong items received, please contact our customer support at [email protected].

Returns Policy Details

Item condition: You may return brand-new, unopened items within 14 days of delivery excluded 20% restocking fee and actual shipping fee. Items should be returned in their original product packaging. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges
Please Note: Your name will never be disclosed to anyone. We only leave feedback upon request to protect your privacy.

We ship to U.S.A, Canada, and Western Europe. It is buyers’ responsibility to know the laws of the destination country regarding the products they order. The seller neither bears responsibility nor issues refunds for items seized by the customs. Buyers will be responsible for import duties, taxes and charges, if any. Buyers are responsible for any additional shipping costs for items that are returned, refused or undeliverable.

Please note: Import duties, taxes and charges are not included in our price. These charges are the buyer’s responsibility.
Please check with your country’s customs office to find out what these additional costs will be prior to placing your order.
We do not mark merchandise values below value or mark items as ‘gifts’ – US and International government regulations prohibit such behavior.