Payment Policy

We accept Paypal.
PayPal payments are valid only for countries serviced by PayPal. Residents of other countries are required to contact Baltic Advertising Company prior to completing their order.

Shipping Policy

Free Shipping orders are usually shipped within 3-4 business days after receipt of cleared payment. Shipment usually takes about 25-30 business days.

However you can choose 1-2 working days DHL Express worldwide delivery at the checkout for extra charge.

All orders will be shipped via USPS in original carton boxes packed in black cling film with some abstract name indicated as the shipper. In order to keep your privacy secure, mailing items will not be identified as “Erectonus”, “prostate stimulator” or any other sexual health product.

Returns Policy

Due to hygiene reasons we DO NOT accept returns or exchange of used items. We only accept returns in case of material or manufacturing defects for unused items in the original packaging. Address for returns will be disclosed in private e-mail. Please include your invoice number, name and address and a brief explanation of the reason of your return. 20% restocking fee and actual shipping fee will be deducted from refund. Please contact our customer support at [email protected] before a return.

Returns Policy Details

Item condition: You may return only brand-new, unopened items within 14 days of delivery excluded 20% restocking fee and actual shipping fee. Items should be returned in their original product packaging. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
Please Note: Your name will never be disclosed to anyone. We only leave feedback upon request to protect your privacy.

We ship worldwide with registered Latvian Post shipping. The buyer will receive tracking number to his/her e-mail. It is buyers’ responsibility to know the laws of the destination country regarding the products they order. The seller neither bears responsibility nor issues refunds for items seized by the customs. Buyers will be responsible for import duties, taxes and charges, if any. Buyers are responsible for any additional shipping costs for items that are returned, refused or undeliverable.

Please note: Import duties, taxes and charges are not included in our price. These charges are the buyer’s responsibility.
Please check with your country’s customs office to find out what these additional costs will be prior to placing your order.
We do not mark merchandise values below value or mark items as ‘gifts’ – US and International government regulations prohibit such behavior.